Server Parts for UAE & Dubai

Server parts for the UAE, shipped from Cairo

ICD ships enterprise server parts to Dubai, Abu Dhabi and Sharjah from Cairo by DHL Express in 3-4 business days. The range covers Dell PowerEdge, HPE ProLiant, Lenovo ThinkSystem, Cisco UCS and IBM Power systems, and is strongest where the OEMs have ended sales: memory modules, SAS and NVMe drives, RAID controllers, processors, network adapters and transceivers, power supplies, and parts for storage arrays. We match each part to the system's service tag or serial before quoting, so a data centre in the Emirates receives a part that fits on the first delivery.

Clearance and VAT

Shipments into Dubai clear through Dubai Customs, and VAT in the UAE is administered by the Federal Tax Authority. The duty and VAT for each line are confirmed per shipment with the importer's broker. Every consignment travels with a USD commercial invoice carrying HS classification, a packing list, the certificate of origin and the air waybill. If you import through a free zone or a mainland entity, tell us which, and the documents are prepared for that route.

Ordering and payment

Quotations are issued in US dollars against the configuration you actually run. Payment is by bank transfer in USD or card, and letters of credit can be arranged for larger orders. Send part numbers, or the server model and service tag, with quantities and the emirate of delivery to [email protected], call +20 2 2705 2005, or WhatsApp +20 104 022 2214.

Warranty and returns

Every ICD part except consumables carries a warranty: 1 year included on drives, power supplies and other wear parts, 3 years included on CPUs, memory, networking and optics, and extendable up to 10 years. Returns are handled on a shared ticket from validation to replacement, and ICD Care+ contracts add advance replacement for sites that need it.