Server Parts for Jordan

Why Jordan IT teams source from ICD

Jordan's enterprise IT infrastructure — spanning Zain Jordan, Orange Jordan, Umniah, Arab Bank DC, Housing Bank DC and banking sector operators such as Arab Bank, Housing Bank, Jordan Kuwait Bank — runs on a large installed base of Dell PowerEdge, HPE ProLiant, Lenovo ThinkSystem, and Cisco UCS hardware. Much of it is post-warranty but still in active production under 24x7 SLAs. This is where ICD fits: fast access to spare parts and refurbished components that keep these platforms running cost-effectively.

ICD serves Jordan from Cairo via DHL Express with 3-5 day door-to-door transit typical for Amman deliveries. USD-only pricing keeps quotes stable through JOD (dinar, pegged to USD) cycles. Our 500,000+ SKU inventory covers memory (DDR3/DDR4/DDR5 RDIMM, LRDIMM, 3DS), enterprise HDDs (SAS/SATA/NL-SAS), SSDs (SAS/SATA/NVMe across endurance classes), RAID controllers (Dell PERC H330-H965, HPE Smart Array P408i-MR416i), processors (Intel Xeon Scalable Gen1-Gen5, Xeon 6, AMD EPYC 7001-9004), networking (Broadcom, Intel, Mellanox, Cisco adapters 1GbE-100GbE plus SFP28/QSFP28 transceivers), power supplies 460W-2400W, and storage parts for NetApp FAS/AFF, Dell EMC PowerStore/Unity/Isilon, Pure FlashArray, Hitachi VSP, and HPE Nimble/3PAR/Primera/Alletra.

Shipping to Jordan

DHL Express 3-4 business days Cairo to Amman. Same-day dispatch for in-stock items on orders confirmed before 11:00 AM Cairo time. Full commercial invoices with HS codes, packing lists, air waybill tracking, and origin declarations are standard. All-risk transit insurance optional on CIF value. Multi-site deliveries within Jordan supported on a single consolidated order.

Customs, duties, and compliance

Enterprise server hardware falls under HS codes 8471 (computing equipment) and 8517 (telecommunications). Country-specific: Jordan Customs Department, Sales tax 16%. Conformity paperwork via Jordanian Standards and Metrology Organization provided on request where required. Our export documentation is designed for direct use by your clearing agent at Amman ports of entry.

Payment terms for Jordan customers

USD wire transfer (T/T) is the primary payment method. Letters of credit (L/C) supported for orders above USD 25,000. Wise and PayPal for smaller transactions. Net-30 credit available to verified integrators and managed service partners after KYC. USD-only quoting protects both parties from FX movement during quote validity and order execution.

Warranty and RMA

Minimum 90-day functional warranty on every part. Certified refurbished items carry 1-year or 3-year warranty tiers. RMA flow: shared ticket thread, failure validation, authorized return, ICD-covered inbound freight for in-warranty claims to Cairo, replacement dispatched within 2-3 business days of receipt. Advance replacement under ICD Care+ maintenance contract.

ICD Care+ Third-Party Maintenance for Jordan

Our multi-vendor TPM program covers Dell, HPE, Lenovo, Cisco, IBM, NetApp, and EMC hardware at 40-60% below OEM support extension pricing. Response SLAs: 4-hour, same-day, and next-business-day options depending on location. Parts, labor, and certified L2/L3 engineering inclusive. Multi-year contracts compound savings on post-warranty Dell 13G/14G and HPE Gen9/Gen10 fleets still generating production value. Particularly valuable for Jordan banking, telco, and enterprise IT operators under continuous uptime pressure.

Request a Jordan quote

Send part numbers, quantities, and delivery city (preferably Amman or secondary center) to [email protected], call +20 2 2705 2005, or WhatsApp +20 104 022 2214. First USD quotation returned within one business day with DHL transit estimate and total landed-cost guidance.