ICD Group
Enterprise IT Services
ICD, an enterprise server parts and services company based in Cairo, Egypt, since 2005, provides Enterprise IT Services.
Comprehensive enterprise IT services — hardware support, lifecycle management, and professional services across MENA and worldwide.
500,000+Spare Parts
79Brands Supported
894Server Models
24hQuote Reply
Support
Hardware Support & Maintenance
ICD Care+
Third-Party Maintenance
Multi-vendor hardware support at 40-60% below OEM pricing
Learn More →ICD Parts+
Spare Parts as a Service
Subscription-based spare parts program with advance replacement
Learn More →ICD Care+
Server Maintenance Contracts
Flexible 1-year, 2-year and 3-year agreements with inclusive parts and labor
Learn More →ICD Assist+
Remote Support & Subscription
Multi-vendor remote support on Silver, Gold, or Platinum terms
Learn More →Refurbished
Refurbished Equipment
ICD Refurbished
Refurbished Enterprise Servers
Dell, HPE, Lenovo servers tested, configured, and warranted
Learn More →ICD Refurbished
Refurbished Storage Arrays
Enterprise SAN, NAS, and all-flash arrays
Learn More →ICD Group
IT Hardware Leasing
Zero CapEx with flexible 3-36 month lease arrangements
Learn More →ICD Group
Hardware Buyback Program
Convert surplus IT equipment into revenue
Learn More →Itad
ITAD & Data Services
EKODAQ by ICD
IT Asset Disposition
End-of-life management with value recovery
Learn More →EKODAQ by ICD
Secure Data Destruction
NIST 800-88 compliant sanitization and shredding
Learn More →EKODAQ by ICD
Enterprise Data Recovery
RAID, SAN, NAS, and individual drive recovery
Learn More →ICD + EKODAQ
Data Center Decommissioning
Full-scope facility decommission and remarketing
Learn More →Professional
Professional Services
ICD Pro+
On-Site Engineer Dispatch
Engineers for break-fix, maintenance, and projects
Learn More →ICD Pro+
Server Installation
End-to-end rack, stack, and configure services
Learn More →ICD Pro+
Storage Implementation
SAN/NAS design, deployment, and configuration
Learn More →ICD Pro+
Remote Hands Support
Physical data center tasks under your remote direction
Learn More →By Brand
Third-Party Maintenance by Brand
Need Help Choosing the Right Service?
Our team will assess your infrastructure and recommend the optimal service mix. Free consultation, no obligations.
Tel: +202 27052005 / 27052008Email: [email protected]
Related Resources
- End-of-Life (EOSL) Library — Check if your hardware has reached end of support
- Price Match Promise — We match any authorized dealer's price on genuine parts
- Server Solutions by Use Case — AI/ML, database, virtualization, VDI, and storage solutions
- Browse 500,000+ Parts — Enterprise server, storage, and networking components