Trusted Since 2005| +202 2705 2005| [email protected]| 1 to 3 Year Warranty as Standard| Ships Worldwide to 100+ Countries| Every Part Fully Tested & Certified| 500,000+ Enterprise Parts In Stock| Dell · HPE · IBM · Lenovo · Cisco|Trusted Since 2005| +202 2705 2005| [email protected]| 1 to 3 Year Warranty as Standard| Ships Worldwide to 100+ Countries| Every Part Fully Tested & Certified| 500,000+ Enterprise Parts In Stock| Dell · HPE · IBM · Lenovo · Cisco

Shipping | Worldwide Enterprise IT Delivery

ICD Logistics

Worldwide Enterprise IT Shipping

From Cairo to 100+ countries across MENA, GCC, Levant, Africa, and worldwide. Every shipment documented, tracked, and insured on request.

100+Countries Served
500,000+Parts Catalog
3–7Days Transit
DHL · Aramex · FedExCarrier Network

Transit Time by Region

Typical door-to-door transit from our Cairo hub via express service. Customs clearance may add 1–3 days.

Same-day / 1–2d
Egypt
Cairo Metro, Alexandria, Port Said, Suez, Aswan
2–4 days
North Africa
Morocco, Algeria, Tunisia, Libya, Sudan
3–4 days
GCC
Saudi Arabia, UAE, Kuwait, Qatar, Bahrain, Oman
3–4 days
Levant
Lebanon, Jordan, Iraq
4–6 days
East Africa
Kenya, Tanzania, Uganda, Rwanda, Ethiopia
5–7 days
West Africa
Nigeria, Ghana, Ivory Coast, Senegal, Cameroon
5–8 days
Southern Africa
South Africa, Zambia, Zimbabwe, Botswana, Namibia
3–5 days
Europe
UK, Germany, France, Italy, Netherlands
5–7 days
North America
USA, Canada
4–7 days
Asia
India, Singapore, Japan, Korea, China, Hong Kong

Service Levels

Choose the service that matches your urgency and budget.

Critical

Next-flight-out for emergency breakfix

  • 1–2 day guaranteed where carrier serves
  • 24/7 dispatch window
  • Priority handover at destination
  • Dedicated logistics coordinator

Economy

Lower cost for non-urgent bulk

  • 7–14 day transit
  • Consolidated freight where viable
  • Tracking maintained end-to-end
  • Best for refresh projects + spares restocks

Documentation Included

Every international shipment ships with complete paperwork for customs clearance.

Commercial Invoice

Itemized with HS codes, descriptions, origin, declared value

Packing List

Box-by-box contents, weights, dimensions

Air Waybill (AWB)

Carrier tracking document, shared with customer

Certificate of Origin

On request, where required by destination customs

HS Code Classification

Aligned with destination tariff schedule

Serial Number Register

For enterprise fleet tracking — on request

Incoterms We Support

Choose the trade term that fits your procurement and accounting practice (Incoterms 2020).

EXW
Ex Works

Buyer collects from our Cairo warehouse + arranges all freight and customs.

FCA
Free Carrier

We deliver to your nominated carrier or forwarder in Cairo.

FOB
Free on Board

We handle export clearance + loading at Egyptian port.

CIF
Cost Insurance Freight

We ship to destination port with insurance. Buyer clears import.

Most used
DAP
Delivered at Place

Door-to-door to your address. You clear import and pay duties / VAT.

DDP
Delivered Duty Paid

Fully cleared delivery including destination duties and VAT (premium).

Insurance, Packaging, Tracking

Transit Insurance

All-risk insurance available on any international shipment. Covers loss, physical damage, theft, act-of-God events. Cost quoted separately per shipment based on declared CIF value. Recommended for high-value shipments and sensitive destinations.

Enterprise-Grade Packaging

Anti-static double-walled corrugated boxes, appropriate cushioning, foam inserts for optical modules and controllers. Heavy items (PSUs, chassis, shelves) use reinforced crating. Serial-number labels preserved on outer boxes.

Real-Time Tracking

Dispatch confirmation with AWB and carrier URL. Photos of packed shipment. WhatsApp tracking updates for urgent shipments on request. Proof of Delivery confirmed once carrier marks POD.

Warranty RMA Shipping

For in-warranty returns, ICD covers inbound freight from most countries back to Cairo. Replacement part ships within 2–3 business days of receipt. Advance replacement available under ICD Care+ maintenance contracts.

Customs + Compliance

Enterprise server hardware classifies under HS codes 8471 (computing equipment) and 8517 (telecommunications apparatus). Import duty and VAT vary by destination. ICD provides all documentation your clearing agent needs. For countries requiring pre-shipment inspection (PVoC Kenya, SONCAP Nigeria, NRCS South Africa, etc.) we coordinate with approved inspection agents (Intertek, Bureau Veritas, SGS).

For large projects or new destinations, we provide a pre-shipment tariff classification review and recommend trusted local clearing agents on request.

Frequently Asked Questions

How is shipping cost calculated?

Shipping depends on destination, weight, dimensions, service level, and insurance. We include the exact freight cost in your quotation — request a quote with your full delivery details for precise pricing.

Do you ship to residential addresses?

Yes, but business addresses and data-center receiving docks are preferred for security and accurate handover. Residential delivery may require recipient signature and valid ID.

Can you ship to a freight forwarder I already use?

Yes. Under FCA or EXW Incoterm, we deliver to your nominated forwarder in Cairo or hand over at our warehouse.

What if my country requires pre-shipment inspection?

We coordinate with approved inspection agents (Intertek, Bureau Veritas, SGS) where required. Let us know at quote stage.

Do you consolidate multi-item orders into a single shipment?

Yes, by default. Split shipments available on request.

Who pays import duty and VAT?

Importer of record (usually the customer) — except under DDP Incoterm where ICD covers all destination charges. We advise likely duty and VAT rates at quote stage.

Can you deliver urgent same-day within Cairo?

Yes. Same-day hand-carry delivery in Cairo Metro (Maadi, Mohandseen, Heliopolis, New Cairo, 6th October). Contact sales for same-day logistics.

Can you label shipments for a specific data-center inbound procedure?

Yes. Specify your DC’s receiving requirements (PO reference, project code, consignee contact) at quote stage and we’ll align labels and paperwork.

Calculate Your Exact Shipping Rate

Real carrier tariffs — DHL, UPS, FedEx, Aramex. Egypt origin → 100+ destinations worldwide. Instant pricing with fuel surcharge.

Instant Rate Estimator

Destination
Package
Service Options

Rates approximate · Incoterm DAP (customer clears customs) · Final rate confirmed in quotation · Real-time via icloudist.com ERPNext.

Ready to Ship?

Live rates visible above. Request a formal quotation for final pricing with full customs documentation and tracking.

Worldwide Shipping

Fast delivery to 100+ countries

Tested & Certified

Every part fully tested before shipping

Enterprise Grade

Dell, HPE, Lenovo & Cisco parts

Dedicated Support

Expert team for quotes & technical help