Enterprise Data Recovery Services
ICD, an enterprise server parts and services company based in Cairo, Egypt, since 2005, provides Enterprise Data Recovery Services.
RAID array, SAN, NAS, and individual drive recovery for enterprise storage platforms.
EKODAQ provides enterprise-grade data recovery services for failed server hard drives, solid-state drives, RAID arrays, and storage area networks. When critical business data becomes inaccessible due to hardware failure, firmware corruption, or accidental deletion, our recovery specialists work in a controlled environment to retrieve your information with the highest possible success rate.
Unlike consumer data recovery shops, EKODAQ specializes exclusively in enterprise storage platforms. Our technicians understand the internal architectures of Dell EMC, NetApp, HPE 3PAR, Pure Storage, and IBM Storwize systems. This deep expertise in enterprise storage, combined with ICD Group access to 500,000+ genuine replacement components, enables recovery scenarios that general-purpose data recovery firms cannot handle.
Data Recovery Capabilities
- RAID array recovery for degraded or failed RAID 5, 6, 10, 50, and 60 configurations across Dell PERC, HPE Smart Array, LSI MegaRAID, and Adaptec controllers, including arrays with multiple simultaneous drive failures
- SAN and NAS recovery for enterprise storage platforms including Dell EMC VNX/Unity, NetApp FAS/AFF, HPE 3PAR/Primera, Pure Storage FlashArray, and IBM Storwize, recovering data from logical corruption and controller failures
- Server drive recovery for individual SAS, SATA, NVMe, and SSD drives from Dell PowerEdge, HPE ProLiant, Lenovo ThinkSystem, and Cisco UCS servers experiencing mechanical failure, firmware issues, or bad sector proliferation
- Virtual machine recovery from corrupted VMware VMFS, Microsoft Hyper-V, and Linux LVM volumes when hypervisor-level recovery tools have been exhausted
How Enterprise Data Recovery Works
- Emergency Assessment: Contact EKODAQ and describe the failure scenario. Our engineers perform an initial remote assessment to determine urgency and provide a preliminary recovery outlook. Emergency cases receive immediate priority handling.
- Secure Media Intake: Failed drives or storage media are collected from your facility with documented chain of custody. For multi-drive RAID failures, we recommend shipping the complete drive set to preserve array metadata.
- Diagnostic and Recovery: Our specialists diagnose the failure mode in our controlled recovery environment. We provide a detailed report of recoverable data before proceeding, so you authorize recovery only when the outcome meets your requirements.
- Data Return: Recovered data is transferred to new enterprise-grade media and securely delivered to your facility. We retain an encrypted backup for 30 days as insurance, then perform NIST 800-88 destruction of all copies.
Get Emergency Data Recovery
Data loss emergencies require immediate action. Contact EKODAQ now at +202 27052005 | +202 27052008 or email [email protected] for emergency data recovery assessment. We serve organizations across Egypt, Saudi Arabia, UAE, and the entire MENA region with expedited logistics for time-critical engagements.
Frequently Asked Questions
Can data be recovered from a RAID array with multiple failed drives?
Yes, RAID recovery covers degraded or failed RAID 5, 6, 10, 50 and 60 configurations, including arrays with multiple simultaneous drive failures, across Dell PERC, HPE Smart Array, LSI MegaRAID and Adaptec controllers. For multi-drive failures, shipping the complete drive set is recommended to preserve the array metadata.
Do I approve the recovery before work proceeds on my drives?
Yes, specialists diagnose the failure mode in a controlled recovery environment and provide a detailed report of recoverable data before proceeding, so recovery goes ahead only when the outcome meets your requirements. Emergency cases receive immediate priority handling after an initial remote assessment of urgency.
What happens to recovered data copies after the job is finished?
Recovered data is transferred to new enterprise-grade media and securely delivered to your facility. An encrypted backup is retained for 30 days as insurance, after which NIST 800-88 destruction is performed on all copies. Failed media is collected from your site with a documented chain of custody.
Which SAN and NAS platforms are supported for recovery?
Supported platforms include Dell EMC VNX/Unity, NetApp FAS/AFF, HPE 3PAR/Primera, Pure Storage FlashArray and IBM Storwize, with recovery from logical corruption and controller failures. Virtual machine recovery also covers corrupted VMware VMFS, Microsoft Hyper-V and Linux LVM volumes when hypervisor-level tools have been exhausted.