Operations & Field Engineering
The operations and field engineering team keeps ICD's promise: the right part, tested and on time. It moves enterprise parts from suppliers to customers, tests and checks each part at the service centre, handles returns and customer projects, and installs parts at customer data centres in Cairo, Dubai and Nairobi.
Positions in this team
Register your interest and we will email you when a role opens.
Operations Manager
Operations & Field Engineering
Runs ICD's daily operations, moving enterprise parts from suppliers in the US, UK and Europe to customers.
Operations Coordinator
Operations & Field Engineering
Coordinates orders, shipments and paperwork so customers receive their server and storage parts on time.
Service Center Manager
Operations & Field Engineering
Leads the service centre team that checks server, storage and networking parts for compatibility before delivery.
Service Center Engineer
Operations & Field Engineering
Checks server, storage and networking parts and confirms that each one fits the customer's system.
Project Manager
Operations & Field Engineering
Plans and tracks customer projects, from the first request to the delivery of every server and storage part.
Courier
Operations & Field Engineering
Delivers and collects parts and documents for ICD's customers and suppliers in Cairo.
Kenya Operations & Logistics Officer
Operations & Field Engineering
Handles orders, shipments and the delivery of enterprise parts for ICD's customers in Kenya.
Hardware Test Engineer
Operations & Field Engineering
Tests server, storage and networking parts in ICD's service centre before they ship to customers.
Customer Service and RMA Coordinator
Operations & Field Engineering
Answers customers after the sale and handles returns and replacements from request to close.
Field Service Engineer
Operations & Field Engineering
Installs and replaces server, storage and networking parts at customer data centres.
Where this team works
Cairo
Head office
Positions: 9
Nairobi
Office
Positions: 2
Dubai
Office
Positions: 1
What we offer
Read from our live HR system, so this list is always current.
Paid leave
Leave types: annual, casual, emergency, Hajj, Iddah, maternity, paternity, sick, study.
Paid overtime
Overtime hours are paid in your salary.
Bonus
A bonus for strong results.
Employee of the Month
A monthly prize for the top performer.
Work from home
Up to 3 days a month.
End-of-service gratuity
Paid under labour law when you leave.
Cairo office
Salary advances
An advance on your salary when you need it.
Working hours
09:00 to 17:00, Ramadan 09:00 to 15:00
Cairo office
Working week
Sunday to Thursday
Cairo office
Public holidays
21 public holidays this year.
Cairo office
How we hire
The same steps for every role. We reply within 10 working days.
- You apply
- HR reviews your application
- Interviews
- Offer
- Final approval
- Onboarding
Job alerts
Get an email when a role opens in the teams you choose. We send a confirmation link first, and every alert has a one-click unsubscribe.
All teams
No matching role? Send your CV
Send us your CV and we will contact you when a role that fits you opens.