Libya Account Manager

Since 2005, ICD has supplied enterprise servers, storage, networking parts and data centre maintenance to businesses in Egypt, the Gulf, Africa and beyond.

Libyan enterprises and public bodies run critical IT systems that need reliable parts and support, and ICD's Cairo headquarters is well placed to serve them. This role builds and looks after ICD's business customers in Libya for enterprise data centre parts.

• Build and manage a portfolio of business customers in Libya for enterprise server, storage and networking parts and complete systems.
• Win new accounts among enterprises, government bodies, system integrators and resellers in Libya.
• Record every request accurately in ERPNext and work with presales and the quote desk to send clear, correct quotations.
• Follow each quotation through to a decision and each order through to delivery, working with logistics on shipping and customs into Libya.
• Introduce third-party maintenance (TPM), professional services and EKODAQ IT asset disposition and data sanitisation where customers need them.
• Build relationships with IT teams in sectors such as energy, banking, telecom and the public sector in Libya.
• Report on pipeline, market activity and customer feedback to the Africa Regional Director.

• 3+ years in B2B technology sales or account management with customers in Libya.
• Good understanding of server, storage and networking parts and how enterprises maintain them.
• Established network of IT buyers, system integrators or resellers in Libya.
• Strong follow-up, organisation and communication skills.
• Ability to work independently and coordinate with colleagues in other countries.
• Working knowledge of a CRM or ERP system (ERPNext preferred).

• Experience at an IT distributor, reseller or system integrator.
• Knowledge of import, customs and delivery practices for IT equipment in Libya.
• Experience with third-party maintenance or IT asset disposition services.
• Bachelor's degree in business, engineering or a related field.

Arabic and English required.

Around 30% travel to Libya, as conditions allow.