UAE and Northern Gulf Country Manager

Since 2005, ICD has supplied enterprise servers, storage, networking parts and data centre maintenance to businesses in Egypt, the Gulf, Africa and beyond.

ICD's Dubai branch serves customers in the United Arab Emirates, Qatar, Bahrain and Kuwait. The UAE and Northern Gulf Country Manager leads this business and grows ICD's presence with enterprises, government and partners across these four markets.

• Own the business plan, revenue targets and pipeline for the UAE, Qatar, Bahrain and Kuwait.
• Lead the UAE Account Manager and the Dubai team, setting goals and coaching performance.
• Build relationships with enterprise, government, system integrator and reseller customers.
• Lead responses to tenders and requests for quotation across the four markets.
• Develop channel partners for parts, complete systems, third-party maintenance and ITAD services.
• Work with logistics and trade compliance on re-export and regional shipments from Dubai.
• Keep the branch compliant with UAE employment, tax and data protection requirements, including the UAE PDPL.
• Report performance and market insight to the Commercial Director each month.

• Bachelor's degree in business, engineering or a related field.
• At least eight years in enterprise IT sales or distribution in the GCC, including three years leading a team or branch.
• Strong relationships with IT buyers, integrators and resellers in the UAE and in at least one of Qatar, Bahrain or Kuwait.
• Sound knowledge of servers, storage and networking.
• Experience with government and semi-government procurement in the GCC.
• Commercial leadership, negotiation and reporting skills.

• Experience with third-party maintenance or ITAD services.
• Knowledge of UAE free-zone and re-export procedures.
• Experience with ERPNext or another CRM or ERP.
• An MBA or equivalent.

Fluent English and Arabic.

Regular travel to Qatar, Bahrain and Kuwait, up to 40% of working time.