Who we are
Since 2005, ICD has supplied enterprise servers, storage, networking parts and data centre maintenance to businesses in Egypt, the Gulf, Africa and beyond.
Why this role matters
ICD's catalogue covers a very wide range of enterprise part numbers, and each one must be correct, compatible and available from a trusted source. This analyst turns market and technical research into reliable part data that sales, buyers and the website depend on.
What you will do
- Research OEM part numbers, FRU and option equivalents, specifications and compatibility for Dell, HPE, Lenovo, Cisco, IBM and NetApp systems.
- Build and maintain part records in the ERP: description, item group, specifications and cross-references, following ICD's catalogue rules.
- Monitor market availability, lead times and end-of-life notices, and alert buyers and sales to changes.
- Identify and profile new suppliers in the US, the UK and Europe, and record them for qualification.
- Analyse sourcing data to show which part families are in demand and where supply is at risk.
- Support presales with fast answers on alternatives and upgrade paths.
- Keep product data accurate for the website catalogue in coordination with marketing.
What you bring
- Bachelor's degree in engineering, computer science, business analytics or a related field.
- At least 2-3 years in parts research, product data, technical sourcing or market analysis in IT hardware.
- Good knowledge of server, storage and networking components and how OEM part numbering works.
- Strong research skills and careful, structured data entry.
- Advanced spreadsheet skills; ability to summarise findings clearly.
Nice to have
- CompTIA Server+ or similar hardware certification.
- Experience with SQL, Python or BI tools for data analysis.
- Experience with ERPNext item masters or product information management.
Languages
Professional English, spoken and written; Arabic or French is an advantage.
Travel
Hybrid: some days in the office, some days from home; occasional local travel only.
What we offer
Paid leave
Leave types: annual, casual, emergency, Hajj, Iddah, maternity, paternity, sick, study.
Paid overtime
Overtime hours are paid in your salary.
Bonus
A bonus for strong results.
Employee of the Month
A monthly prize for the top performer.
Work from home
Up to 3 days a month.
End-of-service gratuity
Paid under labour law when you leave.
Salary advances
An advance on your salary when you need it.
Working hours
09:00 to 17:00, Ramadan 09:00 to 15:00
Working week
Sunday to Thursday
Public holidays
21 public holidays this year.
How we hire
The same steps for every role. We reply within 10 working days.
- You apply
- HR reviews your application
- Interviews
- Offer
- Final approval
- Onboarding
