Trusted Since 2005| +202 2705 2005| [email protected]| 1 to 10 Year Warranty| Ships Worldwide to 100+ Countries| Every Part Tested & Warranted| 500,000+ Enterprise Parts| Dell · HPE · IBM · Lenovo · Cisco|Trusted Since 2005| +202 2705 2005| [email protected]| 1 to 10 Year Warranty| Ships Worldwide to 100+ Countries| Every Part Tested & Warranted| 500,000+ Enterprise Parts| Dell · HPE · IBM · Lenovo · Cisco
Cisco EOL Support — Tanzania

Cisco Support in Tanzania After End of Life

ICD supplies tested Catalyst, Nexus and UCS components into Tanzania from Cairo inside the published East Africa band, including optics chosen against what a port can actually run rather than what physically fits it.

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FAQ

Frequently Asked Questions

Port speeds, optics and the Tanzania lane.

Four to six days door-to-door from Cairo for a Tanzanian delivery. It comes from the East Africa card on our shipping page, which names Tanzania, and customs clearance is quoted separately so the number you commit to is the transit alone.
Check whether that port supports 1G at all. An SFP+ cage is mechanically compatible with a 1G SFP, but not every platform or port group will run at the lower speed. Some are 10G only. The optic fits, draws power and may even be recognised, and the port will not come up because the speed it is being asked for is not one it offers.
Because the capability belongs to the switching hardware behind the cage, not to the cage. Whether a port group can drop to 1G depends on the platform, and on some it varies between port ranges on the same switch. It is a hardware property, so no amount of configuration will add it.
Recognition and operation are separate. The switch can read the module identity over its management interface and still be unable to run the lane at that rate. That is what makes this expensive to diagnose: the inventory shows the optic present and correct, which argues strongly that the optic is not the problem.
By checking the port capability for the specific ports being used before the optics are chosen, not the switch model in general. We record the platform, the port group and the software level, then supply modules the ports will actually negotiate. Each one is bench-run in the class of port it will serve.

Cisco Support in Tanzania After End of Life

An optic that fits, seats, powers up and appears in the inventory is a persuasive piece of evidence that the optic is not the fault. When the port still refuses to come up, that evidence sends the investigation everywhere except the one place worth looking, which is whether the port supports the speed at all.

The Cage Is Mechanical, the Capability Is Not

An SFP+ cage will physically accept a 1G SFP. Whether the port can operate at 1G is decided by the switching hardware behind it, and on a number of platforms the answer is no. Those ports are 10G only. The module is fine, the fibre is fine, and the port is being asked to do something it does not offer, so it stays down.

It can vary within one switch

On some platforms the capability differs between port groups on the same unit, so a module that works in one port will not work three ports along. That defeats the most natural test available, which is moving the optic to a different port and seeing whether it comes up. A result that changes with position looks like a faulty port rather than a documented capability boundary.

Why it surfaces on older estates

The 1G module being fitted is rarely a fresh purchase. It has come out of a decommissioned switch or a spares drawer, and it is being used because it is available and the port is empty. That is sensible reuse. It just needs the port checked first, and on hardware past its support date the documentation is rarely to hand and the people who commissioned it have usually moved on.

What ICD Supplies for Cisco Estates in Tanzania

Optics matched to the speeds a specific port group will negotiate, breakout and direct-attach assemblies rated for the lane in use, Catalyst and Nexus switching, supervisors and line cards at the level the chassis runs, UCS server and fabric components, and supplies matched to chassis airflow. Against the East Africa card we publish, a Tanzanian address is 4 to 6 days from Cairo door to door. All modules are run up in the port class they will occupy, serialised on our records, and covered one to three years.

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