Does ICD ship server parts to Africa?

Yes. ICD ships enterprise server spare parts to Africa from Cairo via DHL Express and Aramex Shop & Ship. Typical transit: Typical 3-7 business days from Cairo via DHL Express.

What currency does ICD quote for Africa customers?

All ICD quotations are USD-denominated for foreign-exchange stability. Local currency invoicing is available for Africa customers on request.

Which brands does ICD distribute in Africa?

ICD distributes Dell PowerEdge, HPE ProLiant, Lenovo ThinkSystem, Cisco UCS, IBM System x, Supermicro, NetApp, EMC, Pure Storage, and HPE Aruba in Africa. Full catalog covers 500,000+ SKUs across 107 categories.

Does ICD offer Third-Party Maintenance (TPM) in Africa?

Yes. ICD Care+ Third-Party Maintenance is available across Africa for Dell, HPE, Lenovo, Cisco, IBM, NetApp, and EMC fleets. Silver SLA = NBD/13x5; Gold = 4-hour/24x7; Platinum = 2-hour/24x7x365 with monitoring. ICD Care+ pricing is 40-60% below OEM support.

Server Parts Africa — Enterprise Components Delivered to 54 Countries

ICD is the single-source supplier of enterprise server spare parts across Africa. From our Cairo hub we ship to 54 African countries via DHL Express and Aramex with transit times of 3–6 business days door-to-door. Our 500,000+ SKU inventory covers Dell PowerEdge, HPE ProLiant, Lenovo ThinkSystem, Cisco UCS, IBM System x and Power, plus storage parts for NetApp, Dell EMC, Pure Storage, Hitachi, and HPE Nimble/3PAR/Primera/Alletra platforms. Whether you operate in Lagos, Nairobi, Johannesburg, Casablanca, Accra, Addis Ababa, Abidjan, or anywhere between — ICD is positioned to deliver.

Why Cairo is the right hub for African IT supply

Cairo sits geographically and logistically between Europe, the Gulf, and Africa. DHL and Aramex both operate major African route networks through Cairo International Airport, giving ICD consistent access to direct and single-transit flights into every major African commercial capital. Egypt’s Free Zone and bonded warehouse frameworks allow us to hold imported inventory with zero duty exposure until re-export — a structural advantage that flows directly into faster pick-pack-ship cycles and more stable USD pricing. Most competing pan-African suppliers operate from Dubai or Europe, adding 1–3 days of transit and USD 20–80 per kg in freight costs to the landed total. Cairo cuts that down.

Africa coverage by region

North Africa

Egypt (home), Morocco (EN/FR/AR), Algeria, Tunisia, Libya, Sudan. Short transit from Cairo — Morocco, Algeria, and Tunisia benefit from Arabic-language support and French documentation where requested. Sudan operations covered via Port Sudan and Khartoum routings.

Egypt · Morocco

East Africa

Kenya, Tanzania, Uganda, Rwanda, Ethiopia, Burundi, Djibouti, Somalia, South Sudan, Eritrea. Nairobi is our regional anchor — strong DHL connectivity from Cairo, active inbound to Jomo Kenyatta International, and dense data center ecosystem. Ethiopia via Addis Ababa Bole, Uganda via Entebbe, Rwanda via Kigali.

Kenya · East Africa hub · Ethiopia

West Africa

Nigeria, Ghana, Ivory Coast, Senegal, Cameroon, Mali, Burkina Faso, Guinea, Togo, Benin, Sierra Leone, Liberia, Gambia, Cape Verde, Mauritania, Niger. Lagos is Africa’s largest IT market — MTN, Airtel, Globacom, MainOne, Rack Centre, MDXi, Open Access all served. Francophone West Africa supported with French-language quotation and commercial documentation.

Nigeria · Ghana · Côte d’Ivoire · Senegal

Central Africa

DR Congo, Republic of Congo, Gabon, Central African Republic, Chad, Equatorial Guinea, São Tomé and Príncipe. Specialized logistics via Kinshasa, Brazzaville, Libreville, N’Djamena. Transit times 5–8 days depending on routing.

Southern Africa

South Africa, Zambia, Zimbabwe, Botswana, Namibia, Angola, Mozambique, Mauritius, Madagascar, Malawi, Eswatini, Lesotho, Seychelles, Comoros. Johannesburg is our Southern African anchor — Teraco, Africa Data Centres, Vantage, Open Access, BCX all served. Mauritius and Seychelles via Saint-Denis and Mahé respectively.

South Africa

What we supply to Africa

Server memory — DDR3, DDR4, DDR5 RDIMM, LRDIMM, 3DS from 8GB to 256GB for Dell, HPE, Lenovo, Cisco, IBM platforms
Enterprise HDDs — SAS, SATA, NL-SAS, 300GB to 18TB, 2.5″ and 3.5″ with OEM caddies, 7.2K/10K/15K RPM
Enterprise SSDs — SAS, SATA, NVMe (U.2, U.3, M.2, EDSFF), 240GB to 30.72TB across endurance tiers
RAID controllers — Dell PERC H330/H730/H740/H745/H750/H755/H965, HPE Smart Array P408i/P816i/MR416i with cache and battery
Processors — Intel Xeon Scalable Gen1–Gen5, Xeon 6, AMD EPYC 7001–9004
Networking — Broadcom, Intel, Mellanox, Cisco NICs 1GbE–100GbE, SFP28, QSFP28, QSFP-DD transceivers
Power supplies — 460W–2400W hot-swap redundant PSUs for Dell, HPE, Lenovo, Cisco chassis
Storage arrays and parts — Complete controllers, shelves, cache, drives, carriers for NetApp FAS/AFF, Dell EMC PowerStore/Unity/Isilon, Pure FlashArray, Hitachi VSP, HPE Nimble/3PAR/Primera/Alletra
Cooling, cables, accessories — Heatsinks, fans, risers, backplanes, SAS/NVMe cables, rails, bezels, BOSS/IDSDM cards
Certified refurbished servers — Full chassis Dell PowerEdge, HPE ProLiant, Lenovo ThinkSystem, Cisco UCS with 72-hour burn-in and 1-year warranty

Why choose ICD for African IT supply

Single supplier, 54 countries. You consolidate sourcing — one sales contact, one invoice currency (USD), one RMA process, one documentation standard. Replace the complexity of coordinating grey-market Dubai suppliers, local OEM channels, and EU wholesalers with a single relationship.

Stable USD pricing. Every quote is USD-only. FX movements on NGN, KES, ZAR, GHS, MAD, ETB, and other African currencies do not erode your pricing during quote validity or order execution.

Fast from Cairo. 3–5 day DHL Express transit to most African capitals. No 2–3 week lead times typical of OEM channels.

Multilingual support. English, French (Maghreb + West Africa), Arabic (North Africa + Levant). Quotes, technical docs, and customs paperwork in the language your team and clearing agent need.

Multi-vendor depth. One sales contact covers Dell, HPE, Lenovo, Cisco, IBM, NetApp, EMC, Pure, Hitachi, HPE storage, and more. No fragmentation.

Certified refurbished option. Where new OEM is priced out, our 72-hour-burn-in refurbished program delivers 40–70% lower cost with 1-year warranty — a critical lever against African FX pressure.

ICD Care+ third-party maintenance. 40–60% below OEM support extension pricing across all 54 countries, with parts, labor, and L2/L3 escalation included.

Third-Party Maintenance across Africa

Most African enterprises run mixed-vintage server fleets — Dell 13G/14G/15G, HPE Gen9/Gen10/Gen10 Plus, Lenovo V1/V2/V3, Cisco M5/M6 — often with long production tails beyond OEM support cutoff. ICD Care+ multi-vendor TPM provides 4-hour, same-day, and next-business-day response SLAs in major African metros (Cairo, Johannesburg, Lagos, Nairobi, Casablanca, Accra, Addis Ababa) and NBD upcountry. Parts, labor, certified L2/L3 engineering, and escalation to OEM partners included. Multi-year contracts compound savings 40–60% vs OEM post-warranty extensions.

Payment, customs, and documentation

Payment: USD T/T wire (most common), L/C for orders above USD 25K, Wise and PayPal for one-offs, net-30 credit for verified partners after KYC.

Customs: Full commercial invoices with HS codes, packing lists, air waybill tracking, origin declarations. HS 8471 / 8517 classifications as standard. Country-specific conformity documentation (SONCAP Nigeria, PVoC Kenya, NRCS South Africa) on request.

Logistics partners: DHL Express (primary account, established African network), Aramex (secondary, strong on Levant-Africa and Kenya), FedEx (select routes), UPS (on request).

Insurance: All-risk transit insurance optional, priced to CIF value. Standard coverage for loss and transit damage.

Duty and tax: Importer-of-record’s responsibility. We advise on likely duty and VAT rates per country HS code to support landed-cost budgeting.

Frequently asked questions

Which African countries can you ship to?
All 54. DHL Express serves every African capital and most commercial secondary cities. Transit times range from 3 days (Morocco, Tunisia) to 6–8 days (landlocked Central African destinations).

Do you quote in local African currencies?
No — USD only. This protects both of us from FX volatility during quote validity and order execution.

How fast can you ship a single failed RAID controller to Kenya?
Same-day dispatch from Cairo for in-stock items ordered before 11:00 AM Cairo time. Nairobi door-to-door 3–5 business days.

Do you support French-speaking African markets?
Yes. Morocco, Algeria, Tunisia, Senegal, Ivory Coast, Cameroon, and other Francophone countries are supported with French-language quotation and commercial documentation on request.

Can you handle a full data center refresh across multiple African countries?
Yes. Staged delivery, consolidated invoicing, per-country customs documentation, multi-site warranty tracking, and optional ICD Care+ TPM wrap.

What about parts for very old servers like Dell R610 or HPE DL380 G7?
Yes. Our inventory spans Dell PowerEdge 11G through 17G and HPE ProLiant Gen6 through Gen12 — including many EOSL-listed platforms still in African production.

Do you offer TPM contracts continent-wide?
Yes. ICD Care+ covers all 54 African countries with response SLAs tuned by metro proximity. Contact us for a coverage map and pricing.

How do I source pricing for multiple countries at once?
Send a single BOM with per-country delivery addresses. We return a consolidated quote with individual destination transit estimates and landed-cost guidance per country.

Country pages

Request an Africa Quote

Send part numbers, quantities, and delivery country/city. USD quotation with DHL/Aramex transit estimate and total landed-cost guidance returned within one business day. Email [email protected], call +20 2 2705 2005, or WhatsApp +20 104 022 2214. Multi-country BOMs welcomed as a single consolidated request.