Cisco Support in the UK After End of Life
ICD supplies tested Cisco switching, UCS and optical components into the United Kingdom inside the published European band, including for chassis whose licensed features do not survive a supervisor replacement.
Cisco Hardware We Keep Running in the UK
Switching, UCS and optical components checked against what the chassis is entitled to run.
The engines a chassis licence may or may not follow onto
Chassis and Line CardsChassis hardware and the cards whose features depend on entitlement
Access SwitchingEdge switches still forwarding after their support date passed
UCS ComponentsUCS servers and fabric hardware for domains kept past their date
Optics and TransceiversTransceivers chosen for the port type and the fibre run in place
Power SuppliesSupplies matched to the fully loaded chassis rather than an empty one
Latest Cisco Parts
Genuine components shipped worldwide — request a live quote on any part.
- C1300-8P-E-2G Cisco Catalyst 1300 8-Port GE PoE+ (67W) Managed Switch + 2x 1G Combo
- A903-FAN-H Cisco ASR 903 High Performance Fan Tray w/o Filter
- C9500-40X-A Cisco Catalyst 9500 40-Port 10G SFP+ Switch, Network Advantage
- C1300-48P-4XQ5 Cisco Catalyst 1300 48-Port GE PoE+ (375W) Managed L3 Switch + 4x 10G SFP+
- C9200L-DNA-E-48-3Y Cisco DNA Essentials 48-Port 3 Year Term License
- C9200L-DNA-E-48-3Y Cisco DNA Essentials 48-Port 3 Year Term License
- CON-SNT-C9200L4X Cisco SNTC 8x5xNBD Service for Catalyst 9200L-48P-4X
- C9105AXI-EWC-I Cisco Catalyst 9105AXI Wi-Fi 6 Indoor AP with Embedded Wireless Controller, Domain I
- Cisco Catalyst 3560-CX 6x1G + 2x mGig PoE+ 2x10G SFP+ IP Base Switch
- Cisco Business 350 24-Port GbE + 4x 1G SFP L3 Managed Switch (EU)
- Cisco Catalyst 1300 24-Port GE Full PoE+ (375W) Managed L3 Switch + 4x 10G SFP+
- Cisco Business 350 24-Port GbE + 4x 10G SFP+ L3 Managed Switch
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Frequently Asked Questions
Cisco licensing and supervisor replacement questions for operators in the United Kingdom.
The Entitlement Belongs to the Chassis, Not the Engine You Fitted
Licensed capability on many Cisco platforms is bound to the chassis serial and activated against the supervisor engine installed in it. Replace the engine and the licence does not travel with the hardware. A UK operator fits a supervisor that is identical in every physical respect and finds that features the chassis has run for years are no longer available, on a device that is otherwise working perfectly.
A Partial Outage, Which Is Harder to Read
The device keeps switching traffic. What stops is specific: advanced routing protocols, the higher scalability limits, parts of the security or telemetry feature set, depending on the platform. The symptom is therefore configuration that will not apply, or a protocol that refuses to start, rather than an unreachable box. That points an engineer at the configuration rather than at the entitlement, and the configuration is unchanged and correct.
Recovery is administrative, not technical
Re-hosting the licence onto the replacement engine is usually possible and is the normal resolution. It is also a process with the vendor rather than a step at installation, and it depends on having the original entitlement records. Where those were never kept — which on a decade-old chassis is common — establishing what the chassis was licensed for can take longer than the physical replacement by a wide margin.
Export it before the window opens
Take the licence and entitlement state off the chassis while it is still running, and confirm what the replacement will need. This is the single step that turns a supervisor replacement from a potentially multi-day feature outage into a scheduled swap. It is rarely in the runbook, because the runbook describes the hardware and the licence is not hardware.
What ICD Supplies for Cisco Estates in the UK
Supervisor engines, chassis hardware and line cards, access switching, UCS compute nodes and fabric parts, optics paired to the slot and the span, and supplies rated for the card and optic population installed. We will ask what the chassis is licensed for before quoting a supervisor. The European band we publish lists the UK at 3 to 5 days door-to-door from Cairo. Each module is load-tested, serial-logged, and covered one to three years.