Who we are
Since 2005, ICD has supplied enterprise servers, storage, networking parts and data centre maintenance to businesses in Egypt, the Gulf, Africa and beyond.
Why this role matters
Healthy cash flow lets ICD buy stock and serve customers quickly. In this role you keep every customer account current, from invoice to collection, while protecting long-term relationships.
What you will do
- Issue and send customer invoices and statements accurately and on time from ERPNext.
- Monitor receivables ageing and follow up overdue balances by email, phone and meetings.
- Allocate customer receipts and reconcile customer accounts each month.
- Check payment terms and credit limits before orders are released, and escalate exceptions.
- Work with account managers to resolve disputes, credit notes and documentation gaps.
- Prepare weekly collection forecasts and receivables reports for the Chief Accountant.
- Keep customer credit files, contracts and tax registration details up to date.
What you bring
- Bachelor's degree in accounting, finance or commerce.
- Three to five years in credit control, collections or receivables accounting.
- Confident, courteous communication with finance teams at enterprise and government customers.
- Good knowledge of reconciliations, credit notes and VAT invoicing.
- Experience with an ERP system and strong Excel skills.
- Persistence, organisation and sound judgement on when to escalate.
Nice to have
- Experience collecting from customers in several countries and currencies.
- Familiarity with public-sector payment procedures in Egypt or the GCC.
- Hands-on ERPNext experience.
Languages
Professional English and Arabic; French is an advantage for North African accounts.
Travel
Occasional local visits to customers in Cairo.
What we offer
Paid leave
Leave types: annual, casual, emergency, Hajj, Iddah, maternity, paternity, sick, study.
Paid overtime
Overtime hours are paid in your salary.
Bonus
A bonus for strong results.
Employee of the Month
A monthly prize for the top performer.
End-of-service gratuity
Paid under labour law when you leave.
Salary advances
An advance on your salary when you need it.
Working hours
09:00 to 17:00, Ramadan 09:00 to 15:00
Working week
Sunday to Thursday
Public holidays
21 public holidays this year.
How we hire
The same steps for every role. We reply within 10 working days.
- You apply
- HR reviews your application
- Interviews
- Offer
- Final approval
- Onboarding
