Frequently Asked Questions
What is the 391835?
The 391835 is listed in ICD's catalogue as "391835 HPE B21 DL380 G5 CTO Server Base with One Power Supply No CPU or Memory".
How do I know this part fits my server?
ICD presales engineering verifies compatibility before quoting. 391835 compatibility is cross-checked against your server model + serial number when you submit your RFQ at https://icd3s.com/quote-request/.
What warranty comes with 391835?
1 to 3 years of warranty included, extendable up to 10 years; full terms at https://icd3s.com/warranty/. The quote for 391835 states its exact warranty term.
What is the shipping lead time to my country?
Express from Cairo: GCC 3-4d, Africa 2-8d, EU 3-5d, US 5-7d; customs may add 1-3 days. Every region: https://icd3s.com/shipping/. Exact transit time is stated per quote.
What is the condition of this part?
One of 4 tiers: NEW (Factory-sealed, unused. Full manufacturer warranty), RENEWED (Professionally restored & fully tested. ICD-backed warranty), REFURB (Inspected & certified working. Cost-effective, ICD warranty) or PULLED (Pulled from working systems, lab-tested. ICD warranty). Each quote states the tier available.
How do I get a price?
This part is priced on request: every quote is set per order by condition tier, shipping country, urgency and quantity. Submit part number + quantity + destination at https://icd3s.com/quote-request/ for a free quote within 24 hours.
