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HPE EOL Support — UAE

HPE Support in the UAE After End of Life

ICD is a HPE Solution Partner operating from Cairo. We supply parts, field engineering and maintenance for HPE ProLiant estates in the UAE, including generations the OEM no longer supports.

500,000+ Parts Catalogued
1 to 3 Year Warranty
GCC delivery in 3 to 4 days
Genuine OEM Parts
Global Shipping
Expert Support
MENA, Africa & Worldwide
Competitive Pricing
Why ICD

Your Trusted Server Parts Partner

Why leading enterprises worldwide choose ICD for their server infrastructure needs.

100% Genuine Parts

Every component is sourced from authorized channels with original OEM part numbers. No counterfeits, no compromises.

In-Stock, Ships Fast

Hundreds of parts ready to ship from our warehouse. Most orders dispatched within 24 hours with worldwide delivery.

Expert Compatibility

Our team verifies every part matches your exact server model before shipping. No guesswork, no returns.

Competitive Pricing

Direct sourcing from enterprise channels means better pricing than OEM direct. Volume discounts available for data centers.

MENA, Africa & Worldwide

Serving enterprises across MENA, GCC, Levant, Africa, and worldwide. From Cairo to Dubai, Riyadh to Nairobi — we deliver everywhere.

Warranty Protected

All parts backed by warranty coverage. We stand behind every component we sell with responsive support.

Running HPE Hardware Past Its Support Date?

Get a quote in minutes. Our team is ready to help you find the exact components for your server infrastructure.

FAQ

Frequently Asked Questions

HPE support, firmware and import questions for UAE operators.

Not with the entitlement itself, and we will not pretend otherwise. HPE gates Service Pack for ProLiant behind an active contract. What ICD does is keep the hardware supplied and maintained so parts are not a second problem alongside firmware.
Two to three days from Cairo stock, clearing at Jebel Ali or Dubai Airport free zone. If you hold bonded stock in a free zone we can ship directly into the zone.
ProLiant Gen8 through Gen10 in volume, including DL360, DL380, DL325 and DL385, plus ML tower and Apollo lines. Gen9 is where most UAE demand sits today.
Yes. MSA 2040 and 2050 drives with genuine HPE carriers, controllers and shelf parts, matched to the array's actual configuration rather than the model number.
ICD is an HPE Solution Partner, supplying HPE servers, storage and spare parts into the UAE and across MENA from Cairo.

HPE ProLiant Support in the UAE Once HPE Steps Away

UAE hospitality groups, aviation services and free-zone operators run some of the densest HPE estates in the region, much of it DL360 and DL380 Gen9 and Gen10 commissioned during the 2016 to 2020 expansion. HPE's support calendar has already retired the Gen9 half of that. The workloads — property management systems, ground handling, logistics platforms — have not moved.

The contract lapse hits firmware before hardware

HPE gates Service Pack for ProLiant behind an active entitlement. For a UAE operator this often surfaces during an audit or a security review rather than an outage: the estate cannot be patched to current firmware, and that becomes a documented finding. ICD cannot restore an HPE entitlement, and we say so plainly; what we do is keep the hardware supplied and supported so the estate is not also failing on parts.

Shipping HPE parts into the Emirates

Two to three days from Cairo stock, clearing at Jebel Ali or Dubai Airport free zone. Because spares move against an existing asset the documentation is lighter than a new server import. For operators holding bonded stock in a free zone we ship into the zone directly, which takes customs out of the outage timeline altogether.

What we hold for HPE

Smart Array P408i, P816i and E208i controllers with cache modules and batteries, DDR4 RDIMM and LRDIMM matched by ProLiant generation, SAS and NVMe drives in genuine HPE carriers, redundant PSUs, fans, and MSA 2040 and 2050 components. Everything is tested and serial-verified before dispatch with one to three years of warranty.

Mixed estates during consolidation

UAE consolidation projects rarely retire one brand cleanly. HPE ProLiant usually sits beside Dell PowerEdge and some Cisco UCS through the whole cutover, all of it needing to stay alive. ICD covers all of them under one agreement rather than three.

Worldwide Shipping

Fast delivery to 100+ countries

Tested & Certified

Every part fully tested before shipping

Enterprise Grade

Dell, HPE, Lenovo & Cisco parts

Dedicated Support

Expert team for quotes & technical help