Trusted Since 2005| +202 2705 2005| [email protected]| 1 to 3 Year Warranty as Standard| Ships Worldwide to 100+ Countries| Every Part Fully Tested & Certified| 500,000+ Enterprise Parts In Stock| Dell · HPE · IBM · Lenovo · Cisco|Trusted Since 2005| +202 2705 2005| [email protected]| 1 to 3 Year Warranty as Standard| Ships Worldwide to 100+ Countries| Every Part Fully Tested & Certified| 500,000+ Enterprise Parts In Stock| Dell · HPE · IBM · Lenovo · Cisco
HPE EOL Support — Egypt

HPE Support in Egypt After End of Life

ICD is a HPE Solution Partner operating from Cairo. We supply parts, field engineering and maintenance for HPE ProLiant estates in Egypt, including generations the OEM no longer supports.

500,000+ Parts Catalogued
1 to 3 Year Warranty
Same-day dispatch from Cairo stock
Genuine OEM Parts
Global Shipping
Expert Support
MENA, Africa & Worldwide
Competitive Pricing
Why ICD

Your Trusted Server Parts Partner

Why leading enterprises worldwide choose ICD for their server infrastructure needs.

100% Genuine Parts

Every component is sourced from authorized channels with original OEM part numbers. No counterfeits, no compromises.

In-Stock, Ships Fast

Hundreds of parts ready to ship from our warehouse. Most orders dispatched within 24 hours with worldwide delivery.

Expert Compatibility

Our team verifies every part matches your exact server model before shipping. No guesswork, no returns.

Competitive Pricing

Direct sourcing from enterprise channels means better pricing than OEM direct. Volume discounts available for data centers.

MENA, Africa & Worldwide

Serving enterprises across MENA, GCC, Levant, Africa, and worldwide. From Cairo to Dubai, Riyadh to Nairobi — we deliver everywhere.

Warranty Protected

All parts backed by warranty coverage. We stand behind every component we sell with responsive support.

Running HPE Hardware Past Its Support Date?

Get a quote in minutes. Our team is ready to help you find the exact components for your server infrastructure.

FAQ

Frequently Asked Questions

HPE firmware, licensing and local supply questions for Egypt.

HPE restricts Service Pack for ProLiant and component firmware downloads once a support contract lapses. That is a licensing restriction rather than a hardware one. ICD supplies all the physical parts and our engineers work with the firmware levels already on the machine.
Smart Array cache batteries, then power supplies and fans. A degraded cache battery pushes the controller into write-through mode, which looks like an unexplained performance collapse rather than a fault.
Parts are held in Cairo, so common items — Smart Array controllers, cache modules, PSUs, drives and memory — can be on site the same working day in Greater Cairo.
Yes. We supply MSA 2040 and 2050 drives with the correct carriers, plus controllers and shelf components, and cover Nimble and 3PAR in the larger institutions.
ICD is an HPE Solution Partner, supplying HPE servers, storage and spare parts across Egypt and MENA from Cairo.

HPE ProLiant Past End of Support: the Egyptian Position

Egypt's universities, research institutes and public-sector data centres standardised heavily on HPE ProLiant during the DL360 and DL380 Gen8 and Gen9 cycles. Those fleets are still doing real work in Cairo, Giza and Alexandria. HPE has closed support on Gen8 entirely and is winding down Gen9, which for most Egyptian operators arrives long before the workload justifies replacement.

The firmware problem is specific to HPE

This is where HPE differs from other vendors. Once a warranty or support contract lapses, access to Service Pack for ProLiant and individual firmware components is restricted. An administrator who could previously patch an iLO or a Smart Array controller in ten minutes finds the download gated. That is usually the moment an Egyptian IT team discovers their estate has quietly become unsupportable, and it is a licensing wall rather than a hardware one.

What ICD does about it

We supply the physical side without reservation: Smart Array P408i, P816i and E208i controllers, cache modules and the batteries that fail before anything else, DDR4 RDIMM by ProLiant generation, SAS and NVMe drives in the correct HPE carrier, and redundant PSUs. Parts are held in Cairo, so a failed controller or PSU can be on site the same working day in Greater Cairo rather than waiting on an import.

Smart Array cache batteries and silent data risk

The most common HPE fault we see in Egyptian estates is not a drive at all — it is a Smart Array cache battery that has degraded, which drops the controller into write-through mode. Performance collapses and nobody knows why. We stock the battery and cache modules by controller family and will identify the right one from the array's own report.

Storage: MSA, Nimble and 3PAR

MSA 2040 and 2050 arrays are widespread across Egyptian mid-market and education, with Nimble and 3PAR in the larger institutions. ICD supplies drives with the correct HPE carrier, controllers and shelf components, matched to the array's actual configuration. Every part is tested and serial-verified, with one to three years of warranty.

Worldwide Shipping

Fast delivery to 100+ countries

Tested & Certified

Every part fully tested before shipping

Enterprise Grade

Dell, HPE, Lenovo & Cisco parts

Dedicated Support

Expert team for quotes & technical help