Trusted Since 2005| +202 2705 2005| [email protected]| 1 to 10 Year Warranty| Ships Worldwide to 100+ Countries| Every Part Tested & Warranted| 500,000+ Enterprise Parts| Dell · HPE · IBM · Lenovo · Cisco|Trusted Since 2005| +202 2705 2005| [email protected]| 1 to 10 Year Warranty| Ships Worldwide to 100+ Countries| Every Part Tested & Warranted| 500,000+ Enterprise Parts| Dell · HPE · IBM · Lenovo · Cisco
HPE EOL Support — Botswana

HPE Support in Botswana After End of Life

ICD supplies tested ProLiant, Synergy and MSA components into Botswana from Cairo inside the published Southern Africa band, for dual-controller storage where the second controller has been idle since the day it was installed.

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Second Controller Exercised, 5 to 8 Days
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Why ICD

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Why IT teams choose ICD for their server infrastructure needs.

100% Genuine Parts

Every component is sourced from verified suppliers in the US and Europe and carries its original OEM part number. No counterfeits, no compromises.

Sourced Per Order, Ships Fast

Every part sourced, tested and shipped from Cairo, with the dispatch window confirmed in each quote and worldwide delivery.

Expert Compatibility

Our team verifies every part matches your exact server model before shipping. No guesswork, no returns.

Competitive Pricing

Direct sourcing from enterprise channels means better pricing than OEM direct. Volume discounts available for data centers.

MENA, Africa & Worldwide

Serving enterprises across MENA, GCC, Levant, Africa, and worldwide. From Cairo to Dubai, Riyadh to Nairobi — we deliver everywhere.

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FAQ

Frequently Asked Questions

Controller balance, tested failover and the Botswana lane.

On the Southern Africa row, five to eight days from Cairo to the door, with Botswana listed there by name. Clearance is quoted apart from the published figure.
Ask when the second controller last did any work. Where every volume is owned by one controller, the other sits present and idle, and it may have been idle since installation. It has never been exercised under real load, its paths have never carried production, and the first time all of that is tested is during the failure you are relying on it to survive.
Because ownership is assigned when volumes are created, and creating them all in one session assigns them all to whichever controller was handling the request. Balancing across the pair is a deliberate act that has to be chosen, and on an array built quickly it frequently is not.
It costs you half the available processing and cache, since one controller does all the work while the other idles. The bigger cost is that failover becomes an untested path carrying everything at once rather than a tested path picking up a familiar share.
Rebalance volume ownership across the pair deliberately, so both sides carry production and both are continuously proven. We supply controllers and canisters for MSA generations no longer sold, and would rather you exercise both than discover one is faulty during a failover.

HPE Support in Botswana After End of Life

A dual-controller array where every volume belongs to one controller is not really a dual-controller array. It is a single controller doing all the work with a spare beside it that has never been asked to do anything, and whose condition is therefore unknown at exactly the moment it becomes critical.

Ownership Is Assigned, and Defaults to Whoever Was Asked

Volumes are owned by one controller at a time. That assignment happens at creation, and creating a set of volumes in a single session tends to place them all on whichever controller handled the request. Spreading them across the pair is a deliberate decision that has to be made and revisited as volumes are added. It is easy to skip and nothing complains afterwards.

The idle half is unproven, not merely unused

A controller that has never carried production has never had its cache, its paths or its throughput exercised by anything real. It reports healthy because nothing has asked it for more than a health check. Whether it can actually carry the full load is a question that has never been put to it, and the first time it is put is during a failure.

Failover becomes an untested all-at-once event

On a balanced pair, a failover means one side takes on the other share, and both sides have been demonstrating daily that they work. On an unbalanced one it means an unexercised controller assumes one hundred per cent of the workload instantly. That is a much larger step, taken by the component about which you have the least evidence.

What ICD Supplies for HPE Estates in Botswana

Controllers and canisters for both sides of a pair, MSA shelves rated for the disks going in, drives in the tray the enclosure reads, ProLiant chassis and boards, cache and energy modules for each controller, and memory set out as the generation specifies. Shipments to Botswana take 5 to 8 days from Cairo under the Southern Africa card. Everything is proven under load, serial-recorded, and warranted one to three years.

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