Quality HSE and Certifications Manager

Since 2005, ICD has supplied enterprise servers, storage, networking parts and data centre maintenance to businesses in Egypt, the Gulf, Africa and beyond.

Enterprise and government customers expect tested parts, safe work and certified processes from every supplier they use. The Quality HSE and Certifications Manager builds the quality, health and safety system behind ICD's parts, services and EKODAQ operations, and leads the certifications customers ask for.

• Build and maintain a quality management system aligned with ISO 9001 across sourcing, testing, warehousing and service.
• Lead health, safety and environment practice in the offices, the warehouse, the service centre and at customer sites.
• Plan and lead the certifications customers request, such as ISO 9001, ISO 14001, ISO 45001 and ISO/IEC 27001, and the audits that maintain them.
• Work with the Supplier Quality Specialist on incoming inspection, supplier performance and non-conformance handling.
• Run internal audits, root-cause analysis and corrective actions, and track them to closure.
• Support EKODAQ with chain-of-custody, data sanitisation and e-waste process controls.
• Prepare quality and safety documentation for tenders and customer audits.
• Train staff on procedures, safety and quality expectations.

• Bachelor's degree in engineering, science or a related field.
• At least seven years in quality, HSE or management systems, including three years leading certifications.
• Lead auditor training in ISO 9001 or another ISO management system standard.
• Practical knowledge of HSE requirements for warehouses, electronics handling and field work.
• Experience running audits, corrective actions and document control.
• Clear communication and the ability to influence teams without direct authority.

• Experience with ISO/IEC 27001 or IT asset disposition standards such as R2v3 or e-Stewards.
• NEBOSH or IOSH certification.
• Experience in electronics, IT distribution or service operations.
• Knowledge of electrostatic discharge control, such as ANSI/ESD S20.20 or IEC 61340-5-1.

Professional English and Arabic.

Occasional travel to branches and customer sites, up to 20% of working time.