IBM RAID + HBA in Egypt — 405 SKUs stocked for legacy System x, POWER and Storage

ServeRAID is a name that still appears on EMC Health checks in Egyptian bank data centers, even though IBM transferred the System x x86 business and the ServeRAID brand to Lenovo in October 2014. The M5210, M5110 and M5016 cards physically still sit in x3650 M4 and M5 chassis across NBE, CIB and QNB AlAhli branch networks, with cache batteries well past their 5-year service life. ICD stocks the ServeRAID M5100 Flash Kit V2 (47C8808), M5100 SSD/HDD backplanes (00D5074, 00D5075) and the full M5xxx accessory matrix, same-day delivery across Cairo and Giza from the Maadi warehouse on 22 Street 299.

قطع غيار IBM أصلية — POWER ونظام x — شحن من القاهرة، التخليص الجمركي في مطار القاهرة، فاتورة بالدولار أو الجنيه المصري مع ضريبة القيمة المضافة ١٤٪.

Top 5 IBM FRU part numbers stocked for Egypt

Technical anchor: the IBM raid detail customers trip on

ServeRAID M5210 (pre-Lenovo) vs M5015 legacy: the ServeRAID brand belonged to IBM through 2014 and transferred to Lenovo on 01-Oct-2014. That means ServeRAID M5015 and M5016 cards in an x3650 M4 are technically IBM-era; the ServeRAID M5210 shipped primarily post-transition under Lenovo ThinkSystem branding. Customers with a 5-to-7-year-old install base often have both generations mixed in one data center. Firmware paths for the IBM-era cards closed on the IBM Support portal after EOSL; Lenovo continues firmware support for M5210. Cache battery (BBU) replacement on both generations is the most common field action ICD handles, followed by M5100 Flash Kit V2 (47C8808) upgrades that convert BBU-protected cache to flash-backed cache for longer hold times.

IBM server models ICD supports against this category

Every SKU listed on this page is stocked against a specific host model. These are the IBM System x and POWER families that drive most of the inbound quote traffic from MENA and West African banking, government and telco procurement:

• System x3850 X6 (gen X6, EOSL 2020-10-01) — legacy but production-critical
• System x3950 X6 (gen X6, EOSL 2020-10-01) — legacy but production-critical
• System x3250 M6 (gen M6, EOSL 2020-10-01) — legacy but production-critical
• System x3500 M5 (gen M5, EOSL 2020-10-01) — legacy but production-critical
• System x3550 M5 (gen M5, EOSL 2020-10-01) — legacy but production-critical
• System x3650 M5 (gen M5, EOSL 2020-10-01) — legacy but production-critical
• System x3550 M4 (gen M4, EOSL 2020-10-01) — legacy but production-critical
• System x3630 M4 (gen M4, EOSL 2020-10-01) — legacy but production-critical
• System x3650 M4 (gen M4, EOSL 2020-10-01) — legacy but production-critical

Delivery across Egypt

Orders confirmed before 2 PM at 22 Street 299 in Maadi are couriered same day to Greater Cairo — Cairo, Giza, 6th of October, New Administrative Capital, New Cairo, Heliopolis, Maadi and Nasr City — and handed to DHL or Aramex the same evening for Alexandria, Mansoura, Tanta, Port Said, Suez, Ismailia, Hurghada, and Upper Egypt (Assiut, Luxor, Aswan). Every IBM FRU line is declared under HS 8473.30 on the Cairo Airport CAI customs window, which keeps the clearance path 3-7 days on international arrivals and duty-free under the WTO IT Agreement for 8471/8473 codes. NTRA approval is not required for any of the SKUs on this page — IBM raid parts are not RF or telecom-gated — so there is no 4-8 week NTRA loop in the way. Invoices issue in USD at the Central Bank of Egypt rate on payment day or in EGP with 14% VAT and a 1% withholding at source above EGP 300.

Why Egyptian enterprises source IBM RAID + HBA through ICD

ICD’s physical warehouse on 22 Street 299 in Maadi plus the secondary branch on 72 Gamaet El Dewal in Mohandseen removes the 2-4 week lead time customers see on IBM Renew or third-party MENA consolidators. Every IBM FRU is stocked against the actual installed base across NBE, Banque Misr, CIB, QNB AlAhli, HSBC Egypt, Arab African International Bank, Banque du Caire, Credit Agricole Egypt, Bank of Alexandria, and the MCIT / NAC sovereign cloud footprint — i.e., stock is matched to hosts that are actually still running POWER and System x in Smart Village, Ramses and NAC cages. ICD Care+ TPM displaces IBM Tech Support on EOSL fleets at 40-60% of OEM renewal, with onsite FE response in Greater Cairo under 4 hours and 8 hours to Alexandria.

Honest framing: what is really “IBM” in 2026

IBM sold the System x x86 server business to Lenovo on 01-Oct-2014. Everything branded IBM System x from 2014 forward is technically a Lenovo product inheriting the IBM lineage. ICD is explicit about this: our IBM inventory focuses on the legacy System x (M4, M5 and X6 generations), POWER Systems (POWER7, POWER8, POWER9, POWER10), and IBM Storage (DS3500, DS5100, Storwize V3700/V5000/V7000, FlashSystem 5000/9000) fleets that are end-of-manufacturer-sale but remain in mission-critical production across MENA and African banking, petrochemical, government and telecom workloads. We do not conflate these with current Lenovo ThinkSystem generations — separate catalog, separate part numbers, separate warranty path. ServeRAID as a brand belonged to IBM through 2014 and transferred to Lenovo; pre-2014 ServeRAID cards (M5015, M5016) are supported under the IBM path; M5210 is typically under the Lenovo path, and both are stocked.