ICD Care+ Third-Party Maintenance — Platinum (1 Year)
Complete hardware maintenance: spare parts + labor + on-site engineer + monitoring.
| Response Time: | 2-Hour |
| Coverage: | 24x7x365 (Including holidays) |
| Parts Delivery: | 2-Hour emergency delivery |
| On-Site Engineer: | 24x7x365 priority dispatch |
| Monitoring: | Real-time proactive monitoring |
| Contract Term: | 1 Year — Flexible annual commitment |
Includes: Dedicated spare parts pool • SLA-backed guarantee • No hidden fees • Cancel anytime after term
★ MISSION-CRITICAL guarantee with SLA credits
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