ICD Parts+ Spare Parts as a Service — Platinum (3 Year)
Guaranteed spare parts availability with delivery SLA. Customer uses own engineers for installation.
| Parts Delivery: | 2-Hour emergency delivery |
| Coverage: | 24x7x365 (Including holidays) |
| Support Channel: | 24x7x365 priority support with dedicated hotline |
| Contract Term: | 3 Year — 14-16% best-value discount |
Includes: Dedicated parts pool at ICD warehouse • Advance replacement • No per-incident charges • All major components covered


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